Due to Coronavirus, the planned Residential trip to Mid-Wales has been cancelled. Everyone who had booked for this trip has now been advised by letter, and refunds of the large final payments made at the end of March have been paid by cheque. This action left the question of deposit refunds unresolved, but after discussions with Airedale Tours, Jan Morgan arranged for the following:
- Insurance claim forms to be sent by Airedale direct to people who had received complimentary insurance cover with this tour company
- Cancelled invoices to be sent to others, who had their own private insurance, so that claims could be substantiated.